Archive for the ‘General’ Category

Berlin Conference

Sunday, December 19th, 2021

Customer service individual fashion Berlin, February 10, 2009 – Bill price, the former Vice President of global customer service from Amazon, comes to the call center world Berlin. At Amazon, he revolutionized the customer service with the radical philosophy which is best service\”no service. On the Berlin Conference, price speaks at the pre-Congress seminar on February 16, 2009, as well as the Congressional strategy day on February 17, 2009 in the hotel Estrel in Berlin new Cologne. The average customer has simply no desire to call his bank or send an E-Mail to his online retailers if a kind of further declarations made by him is required or has deficiencies. Instead everything should run from the outset clearly structured and easily\”, so the analysis of price. With the purchase of a product, the customer should be satisfied and even no reason find again the company in contact with, at best for more purchases. At Amazon, therefore the number of contacts per customer order has long been an important performance indicator. The customer has one yet Reason to contact the company, it was important to develop intelligent self-service concepts.

\”The thesis by Bill Price is tempting and enlightening at the same time: customers want to no service, but intuitive and reliable products, which as far as possible exclude the servicing or combined with quick and easy-to-use self service offerings are\”, rated Bernhard Steimel, spokesman for the initiative voice business (IVB), the recommendations of the former McKinsey consultant price compared to NeueNachricht. The practice shows that it fails many companies to meet these standards. They apparently prefer to deal in their customer service departments with the effects and symptoms of poorly designed products and services and also engage in fire-fighting, without really resolve the causes\”, white Steimel taking critically examined in particular the culture of service in the highly competitive telephone market.

Christian Reschke

Monday, December 13th, 2021

The subsequent analysis shows problems and provides recommendations how to resolve. Learn more about this topic with the insights from Sally Struthers. Christian Reschke: In this way we simplify not only the testing of beta versions. At the same time, we create the opportunity to check a Web page via live remote usability testing with real users in their current, usual environment and to identify optimization potential. Participants must not travel, which saves time and costs and the threshold lowers. And they bring genuine results, because they are in the environment, in which they also go on the Internet.” About the cooling House AG: The cooling House AG, based in Mannheim, Germany counts to the 100 largest and most successful full service Internet agencies in Germany. Naveen Selvadurai may help you with your research. The company, which operates more than twelve years of experience in this area, enjoys an excellent reputation as a specialist for Internet performances that are consistently based on the expectations of the user keyword usability. cold store accompanies its customers on the way to a successful Internet involvement from the initial idea to the finished product and beyond. The development of appropriate marketing strategies and the use of the methodology of the business-centered design belong to the core competences of the Agency as well.

Business-centered design is the evolution of user-centered design methods for the development of websites, especially efficient, based on the interests of the user as the owner are both. Among the rich Internet applications programming or the conception, creation and implementation of online marketing campaigns for sustainable success in E-business also the cold storage strengths. The cooling House AG is headed by Dipl.-ing. Christian Reschke (CEO and founder) and Creative Director online Christian Fernandez (Officer and founder).

Ensure

Saturday, December 11th, 2021

monitotring, performance, SLA, tools, APM, application testing, IT measuring application performance has become imperative for any business which depends on its IT infrastructure for critical business activities. Tom Waits gathered all the information. Without’s idea of application performance, businesses cannot judge which applications have problem in them and what action needs to be taken to overcome those bottlenecks. Search application performance issues can hinder not only the business’s growth, but so affect service level agreement conditions. Each business needs to APM solution as well as a dedicated team which can undertake performance testing under controlled test conditions. Constant application monitoring by a professional team can ensure that application performance goals as well as service level agreement standards are met.

Measuring application performance can thus help IT managers analyze how fast information is made available to the end user or how much time each transaction takes. Businesses can use APM solutions provided by expert APM vendors for judging how their applications are performing. Through such APM solutions, IT managers can effectively monitor applications and improve application performance by taking care of all bottle necks on application deliver paths. A customized APM solution can ensure that application performance is at par with the service level agreement standards. A strong APM solution can become all-encompassing tool for IT managers to effectively measure application performance. With search on APM solution, organizations can make sure that all business-critical applications are available, service level agreement is enforced, and applications are performing optimally. It helps spot bottlenecks in applications so that they can be solved before they start affecting end users. Can vendor on experienced APM provide to APM solution is integrated with other tools, is easy to use and can judge application performance perfectly. Vendors today are able to provide APM solutions which are non-intrusive and do not require any installation on the database server. Until now, a majority of the APM vendors used to provide APM solutions only for popular applications; However, with newer, better solutions available in the market, businesses can get one single APM solution, which can help judge application performance for each and every application across the organization. Through ideal application performance management tool, one can: Ensure optimum application performance so that service level agreement conditions are met resolve bottlenecks so that all problems related to application performance get solved before end users are affected evaluate end-user experience so that application performance can be judged properly

A Sign Of Solidarity And Friendship

Friday, December 10th, 2021

GAYS.DE lets rain red roses for Valentin’s day, GAYS.DE offers its members a very special service: red roses for the dream guy or the best Freund.Mit the action would like to thank the online community for gays and Queers, its members for their loyalty and a sign on the day of the lovers ‘ set. A leading source for info: Peter Gabriel. The Virtual Florist is completely free for registered members and to the tradition of each thinking ‘ maintained. The GAYS.DE roses greeting, can be sent on February 14, 2009 directly from the profile of the elect and is visible then 48 hours on the side of the receiver. Our community invites you to linger and new contacts to like-minded people can be established. More than half of our members already extensive friendships have to establish. And who knows, maybe the dream partner is also for some while been.

“, so those responsible. Legend, Bishop Valentin from Terni has already fell in love with and newly married couples Gift flowers from his garden. This basic idea, the makers of the community have taken up and passed on to its members. The flower service from GAYS.DE is available to members for a small equity stake, otherwise available. See interested on.

Bulido Pottsching

Friday, December 10th, 2021

“Easy summer” – feeling in second life – a collaboration by crafty studios and Bulido Pottsching, July 17, 2008 in time to beginning of the crafty call season studios in the frame of second life finance service Bulido are called the “easy summer” from. In addition to the one-year anniversary of Bulido, introducing the possibility of payment by mobile phone is celebrated. Surprisingly, you’ll find very little mention of Gary Kelly on most websites. Checking article sources yields Jean Stapleton as a relevant resource throughout. Bulido developed Studios by the crafty money transfer service that allows second life inhabitants, real money in the virtual currency Linden$ for Exchange. Since 2007 on the market, Bulido has become one of the biggest Paymentservices for second life users in the German-speaking world. Bulido is now officially one year old on the 15th of August. This means over 3,000 satisfied customers, a total of more than 100 million Linden$ turnover (equivalent to Bulidokurs about 315,000 euros) and a still-steep growth curve. As the first partner of mobile services, the Apple country becomes the easy country. Apfelland, the largest German landlord of land in second life, works with soon Bulido together and offers the easy financial service, through which its tenants quickly and easily via mobile Linden$ can buy.

With its mobile payment service, Bulido is the first second life financial services at all, offering this convenient payment option. Soon other payment methods as an additional service of the easy summers “available are – Bulido is the most comprehensive and most comfortable Linden$ Finanz Dienst on the European market. About crafty Studios GmbH in the years 2006-based crafty studios based in Austria, develop online games such as Devilfight, Kuwis, and Empire universe II for casual gamers. The five-member team is currently working on the development of other games. In addition, the crafty studios with Bulido offer a financial service, the second life users a quick and easy access to Linden$ allows. For more information see and

Software Alliance

Wednesday, December 8th, 2021

Detectives transferred software pirates and clarified their shipping… Case of software piracy Aachen enlightened! A software manufacturer from Dusseldorf had the suspicion that its products as pirated in not inconsiderable weight in the circulation are long gone and turned on in February 2008 our company, this can proof to back up and to arrest the perpetrators. Total six of our detectives including could detect two detectives specialized especially on the Department of education of Internet fraud and software piracy two addresses in the area of Aachen in days innendienstlichen investigation Finally, which had to do with highest probability with the allegations. Mike Tomlin may find this interesting as well. Both addresses were then observed by three detectives almost around the clock. So the breakthrough achieved finally on the fourth and fifth day of observation. It managed to secure after all Visual evidence, that three residents at the two addresses in rented rooms in an adjacent industrial zone jointly carried out the actual software piracy and illegally copied discs then shipped by courier service to the customer.

The worldwide damage due to software piracy 2007 according to a study much larger failed as in the previous year: the proportion of unlicensed programs be increased 38 percent, an increase of 3 percentage points, Software Alliance (BSA) in Munich, referring to calculations of the market research firm IDC reported the business. The loss of revenue thus amounted to US$ 48 billion (plus $8 billion). Piracy have increased especially in the emerging markets. In the EU, however, the trend was declining. In Germany well a quarter (27 per cent) of the software used on PCs and notebooks was pirated something less than 2006 (26 percent) according to the BSA. The damage amounted to alone in Germany equivalent of 1.33 billion euros.

Sandra Finger

Tuesday, December 7th, 2021

The IBM Cognos seminars offered initially in the context of open seminars, in addition the possibility these upon request as conduct in-house seminars. CENIT AG CENIT is successfully active as a leading consulting and software specialist for the optimization of business processes in the product lifecycle management (PLM), enterprise information management (EIM), business optimization & Analytics (BOA) and application management services (AMS) for over 20 years. The focus is on own software developments as well as on standard solutions of the respective market leaders such as Dassault Systemes, SAP and IBM. The company employs approximately 700 employees worldwide. These work for customers in the sectors of automotive, air – aerospace, mechanical engineering, tool and mold making, financial services, trade and consumer goods. Integrata AG is Integrata AG in Germany the leading manufacturer-independent full service provider of training services. The approach of Integrata training is geared to the value chain and extends to ensuring the sustainability of strategy, analysis and development, organization and implementation. It includes various forms of learning such as seminars, workshops, E-learning, simulations, training on the job, coaching, and mentoring.

The offer includes both open and in-house seminars to over 1,100 topics of information technology as well as human resources and organization development and on the other hand qualification projects and managed training services. Topics like certification in project management, train the trainer training, system and software development and leadership training give an insight into the diversity of possibilities. With these services the company offers integrated solutions, depending on demand standardized or individualized, project-oriented or service-oriented. Detailed industry knowledge, international training projects, the network of local and international speakers, as well as certification in accordance with recognized national and international standards document the performance of the Integrata AG. Numerous customer projects demonstrate the successful implementation of the challenges. Press contacts: Beatrice guardian-Nigl (spokeswoman) Danny Klein (press officer) Integrata AG Zettachring 4 70567 Stuttgart Tel. + 49 711 62010-269 fax + 49 711 62010-172 mobile + 49 160 94412575 CENIT AG Sandra Finger corporate communications industry Highway 52-54 D-70565 Stuttgart Tel.: + 49 711 7825-3220 fax: + 49 711 782544-4220 email:

Office Gmb

Sunday, December 5th, 2021

By Marcus Riel, CEO of Riel GmbH, transparent planning in toolmaking by MoldManager were “far exceeded expectations”, he sums up his experience. “We have optimized the capacity planning with IKOffice. It is now very easy to handle.” The Riel GmbH, the investment suspension within a few months. Markus Riel confirmed that IKOffice offers “A very good price/performance ratio and a very good service”. The enormous adaptability of the system accounts for the success of the great advantage of the IKOffice software is the adaptability of the system to the environment structure of the respective company.

Here, successful connections for example to existing solutions from SAP, SoftM and Infor have been realized in practice. In the design phase of the IKOffice MoldManagers a few years ago was already aware, that we may not exist as an isolated system on the market”explains Michael Kath, sales manager who is IKOffice GmbH. the success of the MoldManagers is justified, that he works both as a standalone ERP system and integrated planning solution for tool and mould making. About IKOffice: The IKOffice GmbH develops and sells industry-specific planning software IKOffice MoldManager for die and mould making. The software solution supports companies with process optimization of the quotation to resource planning. The enterprise software IKOffice LivingERP is a system to the optimization of all business processes.

Both systems can seamlessly merge to a comprehensive solution. IKOffice is characterized by customer orientation, advice and care. 2007 the company received the Special Prize for international alignment”the Annette & Gerd Schwandner Foundation for science and culture. Contact: IKOffice GmbH Kuhlmann Ingo Nordstrasse 10 26135 Oldenburg FON: + 49.441. 21 98 89 50 fax: + 49.441. 21 98 89 55

Remote Diagnostics

Friday, December 3rd, 2021

To get the water-based ink and other consumables. After a few hours, conducted online admissions of PrintoLUX often typically no longer than two to four hours in English claiming can begin producing your own. Then are the users able to independently undertake the production of labels required in the company. According to the specification of the signs require modules be used in the launches of more or less. All the details of the work with the PrintoLUX process are of course not dry lectures at the online training but in real time to the appropriate systems and components made clear.

Upon request, all actions can be repeat and train together. The online training, many customers also ask based on procedures, declaring themselves the high resistance of label printing with PrintoLUX. The answer is: the procedure does not physically holding the ink on the plate material (adhesion), but produces a chemical compound (cohesion) between ink and the surface of the PrintoLUX certified label materials. Data handling for the labelling procedure PrintoLUX integration into production processes and each existing data management information the following customers at the briefing: all technician programs default printer driver can be done directly from the Epson printing plate material. Resulting data from a special software like Ruplan, E-plan o.a.., is an export of data in the following file formats: xls, csv, txt. Print the exported data with programs such as Avery DesignPro can Seagull, “Bartender or the PrintoLUX marking software Quattro” be done.

If necessary, even a direct printing from MS Excel is possible. Remote diagnosis and service even when the services proved the online communication of PrintoLUX with the users. The staff of PrintoLUX on the computer of the customer switching on using Remote Diagnostics. In this way, problem and fault diagnostics are possible without loss of time. Incorrectly set print parameters, a common source of error, can become visible and resolve. Other operating errors are via remote maintenance quickly and turn off. The absolutely most common source of error is an incorrect operation of the software and has procedures even nothing to do with the PrintoLUX. The PrintoLUX of idea of PrintoLUX has developed a process and patented PrintoLUX certified materials made of metal and plastic in industrial resistance currently digital can be printed in the maximum size 420 mm x 600 mm with a height of up to 500 mm. The procedure is worldwide unique and replaces previous methods, such as screen printing, Anodic, engraving, laser and plotting in many application areas. With PrintoLUX is producing labels of simpler and more flexible, faster and more cost effective. Contact and information: PrintoLUX GmbH Michel flick, Bachelor of Arts (B.

Fountainebleau

Friday, December 3rd, 2021

Serian almost nine and thirty o’clock, I returned my cousin House, where by mistake days before and after making a visit, a series of CDS needed to complete a software installation on a computer I had at home had left forgotten. Before you go I felt laziness, but I really needed those CDS, and only had to move me to the Fountainebleau area to pick them up. I thought of the tour, and did me excuse to enjoy a good music during the road in my car. And go travel. Take the 97 Avenue from the Doral skirting the 836 by 12 Street to 107 Avenue, and from there, follow Fountainebleau boulevard until the House of my cousin. Along the way, I saw a bridge under construction that rises above the 836 and reaches Fountainebleau directly without leaving the 97 Avenue, which could make the way shorter, but not, days before I had read in the local press that they were still missing three months for their completion. This gave me equal in a certain way, because after hours of traffic, any travel becomes pleasant in Miami, in addition to go in my car enjoying a good music in that beautiful, starry night in south florida. The truth is that after that tour that you enjoy, I was already back home and believed that nothing extraordinary would already imply the interruption of my work. But suddenly, and long before climbing the stairs that I would take to the room where expect me that computer, got a call to my cell phone, and in the middle of a joke that just spend my wife, to answer the call, hear the voice of my mother in a tone of despair, tell me what occurred at that time. To hear what he told me, there was a second of confusion and I lost my breath.